Piano Tuning and Servicing in Melbourne

Julian Morgan-Smith offers expert piano servicing across Melbourne, helping homes, schools, institutions, recording studios, and concert venues maintain instruments at the highest level.
With extensive training, including Yamaha Grand Master and Concert Master Technician qualifications, Julian delivers technical excellence trusted by Australia’s top institutions and artists.

Piano Tuning

Tuning by ear brings out the full harmonic character and expressive depth of your piano. Changes in humidity, temperature, and use naturally cause a piano to shift out of tune.
Julian provides precise concert-pitch tunings, keeping your instrument responsive, vibrant, and enjoyable to play — whether in your living room, classroom, or performance venue.

Action Regulation

Regulation is the process of adjusting the piano’s mechanical action to restore optimal feel and control.
Over time, these components shift and wear through use, making the touch feel uneven and hard to control.

Through a series precise adjustments, action regulation restores:

• Consistent key weight, depth and friction across the keyboard range

• Even hammer timing and response

• Efficient repetition and dynamic control

A well-regulated piano feels easier to play, responds better to touch, and allows you to fully express musical ideas.

Hammer Voicing

Voicing involves carefully adjusting the piano’s hammer felts to refine the instrument’s tone quality — making it brighter, mellower, fuller, and more consistent depending on your needs.

Even with perfect tuning, a piano can sound harsh, dull, or uneven if the hammer felts have compacted or worn in the high use areas of the keyboard. Through voicing, Julian ensures:

• Evenness of tone across the entire keyboard

• Control over tonal brightness or warmth

• Restoration of richness, clarity, and character to the sound

Voicing brings your piano back to its intended voice, reviving the richness, balance, and expressive depth built into its design.

Repairs & Restoration

Whether addressing broken strings, worn action components, damaged pedals, or sticking keys, Julian’s repairs restore full functionality and reliability to your piano.
For instruments requiring more extensive work, Julian also provides restoration services — revitalising structural integrity, refining tone and touch, and extending the piano’s lifespan.
Through expert repair and restoration, your instrument’s musical and mechanical health is preserved, ensuring many more years of enjoyment and performance.

Pre-Purchase Inspections

Buying a piano is a major investment. Julian offers comprehensive pre-purchase inspections to help you make informed decisions — identifying potential issues, estimating hidden maintenance costs, and ensuring you select a high-quality instrument that suits your needs and budget.

Concert, Recording, and Competition Preparation

Julian provides advanced concert level preparation services for concert halls, recording studios, and piano competitions, ensuring instruments deliver peak performance when it matters most.
Precision regulation, voicing adjustments, and fine-tuning are tailored to meet the demanding needs of artists and audiences alike.

Technical Consultancy for Institutions

Drawing on extensive experience servicing Australia’s leading educational and performance institutions, Julian offers specialised technical consultancy for schools, universities, conservatoriums, and concert venues.

Consultancy services include:

• Comprehensive assessment and reporting of existing piano inventories

• Strategic planning and budgeting for ongoing asset care and fleet renewal, supported by tailored maintenance programs

• Independent advice on pre-purchase selection, fleet upgrades, and acquisition strategies

• Piano brokerage services, assisting institutions to source the highest-quality instruments aligned with specific performance and teaching needs

• Consultation on the integration of hybrid piano technologies (Silent, TransAcoustic, Disklavier), including staff and technician training programs to ensure effective use and maintenance

Julian’s expertise enables institutions to protect their investments, manage lifecycle costs effectively, and maintain the highest standards of reliability and performance across their piano fleets.